| Question: |
I have a new claim.
How do I go about getting medical treatment and/or getting my benefits
started? |
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| Answer: |
All claims must have
been filed by the Final Bar Date, September 30, 2004,
set by the State Corporation
Commission of the Commonwealth of Virginia (the "Commission") in its
Order Setting
Final Bar Date and Granting Deputy Receiver Continuing Authority to
Liquidate Companies. You may file a new claim, but the timely filed
claims of all other creditors will have priority over claims received after
the Final Bar Date. For further information on the Final Bar Date, see the
FILING A CLAIM AND THE PROOF OF CLAIM PROCESS section of the
Frequently Asked Questions. |
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| Question: |
I have an old claim,
but now require additional medical treatment or am experiencing additional
disability. How do I go about getting medical treatment and/or getting my
benefits started again? |
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| Answer: |
If you have a claim
that was properly reported to ROA prior to the Final Bar Date, you should
notify the claims department at ROA of your desire to reopen the
claim and send in any documentation you have. The ROA claims department will
review your claim and determine what can be done to assist you. In many
cases, the claim will be assigned to a state insurance guaranty association
("GA") for review and payment subject to applicable restrictions and
conditions. |
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| Question: |
I am receiving my
workers’ compensation benefits now, but will I continue to receive them in
the future? |
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| Answer: |
If you are receiving
benefits from a GA, those benefits should continue as provided for by the GA
and workers’ compensation statutes of your state. If you are receiving
benefits from your employer, there are several cases in litigation that
could impact your future benefits. If your benefits change, you should be
notified of those changes by the party taking over your claim. If you have
any questions or if you have any bills that are not paid, you should contact
the entity currently handling your claim for additional information. |
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| Question: |
Prior to receivership,
a judgment was entered against me regarding a claim for which ROA had
accepted coverage, will ROA pay this judgment? |
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| Answer: |
The judgment will be
approved if it was properly rendered against, or agreed upon by, ROA before
receivership. The payment of claims asserted by ROA's direct
insureds had been discontinued until such time as such payments were made by
the GAs or in accordance with the Commission's orders. Effective
January 13, 2006, the Deputy Receiver, acting under the authority granted in
the Commission’s December 13, 2005,
Final Order, issued
his Eighth Directive
Regarding Claim Payments (the "Eighth Directive"). The Eighth
Directive directed ROA to make 17% partial payments to claims of ROA’s
direct insureds, among others. |
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| Question: |
If a settlement was
made in a case prior to receipt of the instruction to cease payments, is
that settlement to be honored and payment made? |
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| Answer: |
If ROA agreed to a
settlement, ROA is bound to the payment amount and the insured will have a
claim for that amount. Payment can be made at the 17% payment percentage as
directed in the Eight Directive. |
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| Question: |
If an insured took
over the defense of a claim covered by an ROA insurance policy after ROA was
placed in receivership and has paid, or is paying, his or her own legal
costs, will the insured be reimbursed for those costs from the receivership
estate? |
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| Answer: |
Generally, the legal
costs incurred in defending a claim covered by an ROA insurance policy that
provides for such defense are a benefit under the policy. You should have
submitted a claim for the defense costs in accordance with the Proof of
Claim process by the Final Bar Date for filing claims of September 30, 2004.
(See the FILING A CLAIM AND THE PROOF OF CLAIM PROCESS section of the
Frequently Asked Questions.) ROA may have forwarded your claim to a GA (and
you would have been notified of that). ROA cannot provide guidance on
whether or not the GA will cover your claim. If your claim for defense costs
is covered by the policy but not covered by a GA, ROA will pay your claim,
if approved, at the 17% payment percentage as directed in the Eighth
Directive. For further information, see the
CLAIM PAYMENTS
FROM THE RECEIVERSHIP ESTATE section of the Frequently Asked Questions. |
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